Frequently Asked Questions

Discover In-Depth Responses to the Most Frequently Asked Questions (FAQs)

We offer 1000+ brand gift cards across categories like fashion (Myntra, Ajio), jewellery (Tanishq), food
delivery (Zomato, Swiggy), travel, electronics, wellness, and more — available in digital (e-gift card)
format.

All gift cards are digital (e-gift cards) and are delivered instantly via email and/or SMS. Physical cards
can be arranged on request for bulk orders, if the brand allows.

Yes, NuSwipe enables bulk gifting for corporates. You can place large orders, customise messages,
and schedule deliveries for employee rewards, festive gifting, or client appreciation.

Yes. We provide exclusive B2B discounts on selected brands for corporates, channel partners, and
resellers. Discounts vary by brand, volume, and partnership tier.

Gift cards are delivered digitally via email or SMS. You can upload a CSV with recipient details or use
our self-serve portal to manage delivery manually or automatically.

Yes, we offer co-branded gift card options where you can add your logo, message, and custom
landing page — depending on the brand’s guidelines.

Yes. Each brand sets its own validity period — usually ranging from 6 to 12 months. Validity details
are clearly mentioned at the time of purchase and on the voucher.

Absolutely. We offer robust APIs for seamless integration of gift cards into your website, app, or
reward platform. Suitable for fintechs, loyalty programs, and marketplaces.

We support NEFT/RTGS, UPI, and bulk wallet transfers for corporates. Credit limits can be extended
to verified enterprise clients under certain terms.

In rare cases of delivery failure or redemption issues, our support team resolves the problem within
24–48 hours. We maintain transaction logs for full traceability.

Yes, our dashboard gives you full visibility into order history, delivery status, redemption trends, and
real-time wallet balance (for pre-funded accounts).

Currently, our gift card solutions are focused on India-based brands and clients, but we are working
on expanding to international brands in the near future

We offer a wide range of customisable products including t-shirts, mugs, diaries, pens, water bottles,
bags, tech accessories, wellness hampers, and more. You can add your logo, tagline, or even
personalised messages.

Yes, absolutely. We support multiple branding options such as screen printing, embroidery, laser
engraving, UV printing, and sticker labeling -based on the product type.

Yes, MOQs vary depending on the product. For most standard items like t-shirts, bottles, and diaries,
the MOQ starts at 50 units. Bulk discounts apply for larger quantities.

Yes, we deliver across all major cities and regions in India. We also offer split-location delivery if
you’re distributing products to multiple offices or remote employees.

Yes, we provide paid samples on request. Once you approve the sample quality and branding, we
proceed with bulk production.

Standard production time ranges from 7 to 15 business days depending on the product and order
size. Delivery timelines are shared during quotation.

Yes, our in-house design team helps you with logo placement, branding guidelines, and product
mockups before final production.

Absolutely! We curate custom gift boxes for occasions like Diwali, Women’s Day, onboarding,
anniversaries, and rewards & recognition campaigns — all branded as per your needs. 

We accept payments via bank transfer (NEFT/RTGS), UPI, and can also issue GST invoices for B2B
payments. Payment terms are shared during order confirmation.

Since the products are custom-made, we do not offer returns. However, if there’s a defect or printing
error from our side, we replace the faulty items promptly

Yes. Many of our partners use NuSwipe’s custom merchandise for client gifting, marketing
campaigns, event giveaways, and loyalty programs.

Yes, we offer a curated range of eco-conscious products including jute bags, bamboo bottles, seed
pens, and organic cotton tees — perfect for brands with a green mission.

Simply fill out the corporate onboarding form or contact our team. We’ll set up your dashboard,
share brand catalog access, and help you start placing orders instantly.